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Submit a ticket

Tell us what's happening. If it concerns a specific tenant, include their lease reference so we can find the month in question.

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TIME-SENSITIVE ITEMS
An Equifax dispute must be answered within 10 days (20 for fraud). If you have payment records for a disputed month, confirm them in Flags & disputes rather than a ticket — it routes straight to the investigation.
COMMON ANSWERS
A tenant says a flag is wrong
They can dispute in their app. LeazeSure reviews any proof and you get 7 days to object.
I forgot to flag last month
Correct it for up to 60 days. It goes in the next monthly file.
A tenant moved out mid-lease
End the tenancy on their detail page and pick the final month.